JOB OPPORTUNITIES
Communications Manager
Time Status & Schedule: Full-time
Job Overview
The Communications Manager executes and oversees a multi-channel communications plan for the Boston Public Art Triennial (The Triennial) and acts as the organization’s brand expert, ensuring both visual adherence and a compelling written voice that is bold, sharp and open, across all media and platforms. This person will have excellent project management skills, a collaborative, professional and customer-service approach. The Communications Manager will foster trust and a reputation for problem-solving to all other departments. Strong interest and/or experience in contemporary arts and culture and nonprofits is preferred.
The Communications Manager works under the supervision of the Director of Partnership + Engagement and the Brand Advisor. They manage a Communications Associate and collaborate with an external creative director and junior designer. Additionally they serve as liaison between the organization to two contracted PR teams (one local and one national/international). As a hub of collaboration, they interface with all staff primarily the Production/Curatorial, Development, and Partnership + Engagement departments.
Roughly 60% of their responsibilities fall in project and people management across all platforms, 20% in support of PR, 20% in strategic input and written communications.
Job Mission
Implement messaging strategies that effectively and consistently broadcast the high-caliber curatorial work of the Boston Public Art Triennial in an approachable and public-forward voice across all media and platforms. Drive audiences to engage with The Triennial by visiting projects, attending events, using the website, donating, and contributing ideas towards building a public art city.
Key Behaviors
The Communications Manager is:
Takes initiative; driven to complete projects in a timely manner
A problem solver; thrives in a fast-paced environment
Meets tight deadlines while remaining flexible
Deliver’s high-quality products
Committed to building greater equity and inclusivity in the arts
Metrics
The Communications Manager succeeds when:
All external communications are on brand
eNews, design materials, and exhibit signage are delivered on time and error-free
Communications department is a trusted, service-oriented resource for all departments
Primary Responsibilities
Execute an annual communications plan with quarterly goals that tie to the Triennial’s Strategic Plan with support from Director of Partnerships + Engagement and Brand Advisor.
Provides project management and full marketing and communications support on various projects including print & digital collateral, signage, promotional materials and merchandise
Oversee design and production of written and visual material for both internal and external purposes and audiences
Work with staff and consultants to ensure that all materials maintain the consistent visual and brand identity of The Triennial
Oversee the use of Triennial brand and voice across all platforms
Develop and execute outward-facing messaging for Triennial 2025 projects, the Public Art Accelerator program, Annual Fundraising Campaigns, all press releases, and event marketing
Manage and liaise relationships between PR consultants (local and national/international) and Triennial organization and Triennial Curators
Oversee and support Communications Associate whose primary responsibilities include: all digital media communications (eNews, social media, and website) and photography/videography vendor relationships.
Manage all print media assets with external designers and vendors
Qualifications
7+ years of professional experience in communications or marketing
A keen understanding of brand management best practices
Superb writing skills matched by aesthetic orientation
Strongly demonstrated project and people management with vendors, contractors, and interns
Expert knowledge of Mailchimp, Hootsuite, and Meta Business Suite, with hands-on experience in social media and email marketing
Experience collaborating with a fundraising/development team
Working knowledge of Adobe Creative Suite, Squarespace, and Canva
Experience in arts and culture organizations, contemporary art, and/or non-profit sectors is strongly preferred.
Hours
This is a full-time, 40-hour/week position in The Triennial’s open floor-plan office with the option for some remote work. Weekend and evening work may be required around programming and event support.
Compensation
Compensation is $70,000-80,000 with unlimited paid vacation (Responsible Vacation Policy), 14 paid holidays, paid sick time, and healthcare and dental benefits.
How to Apply
Please email a cover letter and resume to jobs@thetriennial.org, with the email subject line: “Communications Manager interest.” Resumes without cover letters will not be considered.
Candidates are strongly encouraged to fill out an anonymous Equity Survey. It is entirely separate from your application and is used to help us improve our intentional efforts to seek out excellent and diverse candidates.